Know how implementing Zuper’s field service management software helped a Connecticut-based solar company improve its customer satisfaction rates by 50%.
The solar installation company, dedicated to making renewable energy accessible, initially faced challenges managing their operations with spreadsheets and WhatsApp chat. As their solar panel leasing program gained popularity, the strain on their staff increased. The solar company achieved in its business and improved its customer satisfaction rate after implementing a field service management system, Zuper FSM. Learn how the solar company achieved notable outcomes, including a substantial improvement in efficiency, a 50% reduction in the time spent on administrative tasks, and the ability to scale their team efficiently without incurring unnecessary overheads.
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